OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
189 ratings and 89 comments received in the last 90 days.
06 June 2025
Bhaven Marargi was able to provide two cars for me to test drive at short notice (60 mins). Helpful and informative with a no nonsense approach.
03 June 2025
Very thorough
03 June 2025
We were just so impressed with Bhaven - a great salesman.
31 May 2025
Everyone was friendly from the moment I walked in the door
29 May 2025
Again just really good service.
23 May 2025
Really easy to do business with.
16 May 2025
Really felt cared for and supported with every decision, all staff where helpful and friendly.
13 May 2025
Very happy. It was easy and flexible.
13 May 2025
Exceptionally happy, I will be definitely going back to the Gatwick Branch.
08 July 2025
As above!
07 July 2025
Completely satisfied
07 July 2025
As abve
06 July 2025
Car on time as stated well cleaned
05 July 2025
Good experience
02 July 2025
See one above, it would have been 5 had you been able to collect and return the vehicle as in the past but you didn't have a driver.
01 July 2025
Raised a slight problem with the air pressure in the right rear tyre but didn't offer a solution.
01 July 2025
Really good my only issue is with the service dept they sometimes don't listen to what I needed
30 June 2025
My car was booked for 11am for an MOT while I waited. It was 12.40 am before I was told it had failed. A new tyre had to be fitted and it was 2.10 pm before my car was ready.
30 June 2025
Kept me up to date throughout the process
02 July 2025
Always go the extra mile